Lux in Vivo

CLIENT-CENTRIC TRANSFORMATION

CREDENTIALS

EXPERIENCE

20 year international luxury and fashion executive
retail, e-commerce, client strategy, marketing, operations
CARTIER, BALENCIAGACHANEL

client expert
consulting and executive coaching
HARVARD MBA and ESSEC

Isabelle Aguerre Full Biography

ENGAGEMENT

Guest Speaker

INSEAD MBA program and annual Global Luxury Forum
ISEG Luxury Hospitality executive education

Innovation Activist

INSEAD Innovation Retail & Luxury Tech, jury member for start up selection
Leadership and Innovation labs, clubs, conferences
Entrepreneur and start up advisor


NEWS

Luxury Briefing article, October 2018
"It’s key to keep in mind that client-centricity is an end, while digital remains a mean: digitalisation certainly brings efficiency and transparency, but a focus on customers builds brand love and most valuable client loyalty, which lies at the heart of business sustainability."

Full Article